“You can develop skills, you can gain knowledge and experience, but it really does come down to attitude, and the attitude that we talk a lot about is the concept of ‘wash your coffee cup.'” — Trent Innes, former managing director, Xero Australia
“The ceramic cup was never meant for me. It was meant for the position I held. I deserve a styrofoam cup” — Lesson in humility from the US Undersecretary of Defense
Remember this as you gain fame, fortune, position, and seniority. People will hold doors open for you and get you a ceramic cup of coffee. They will call you sir and ma’am and give you stuff. But without the position you hold or when you no longer possess that position you held, you will lose all that stuff, including the ceramic cup, and you will always deserve a styrofoam cup.
Enrique Camacho: From US Army Colonel to Uber Driver — Your job title doesn’t define your identity. Your personal values and how you treat others define your identity
"We're only as good as our last race. People don't really care what we've done. They're interested in what we can do for them today and tomorrow." — Enrique Camacho
CEOs say: A person who is nice to you but rude to the waiter, or to others, is not a nice person
"Sitting in the chair of CEO makes me no better of a person than the forklift operator in our plant... Your value system and ethics need to be constant at all times regardless of who you are dealing with... Be especially wary of those who are rude to people perceived to be in subordinate roles." — CEOs
Leadership: Power of circle meetings, and benefits of being last to speak
When Nelson Mandela was asked, "How did you learn to be a great leader?" he said he learned two things from his father during tribal meetings: (1) They would always sit in a circle, and (2) His father, the tribal chief, was always the last to speak.
Narcissistic Leadership: The Cult Leadership That Never Ends Well
If you're not a narcissist, but after reading this, you realize you have been practicing narcissistic leadership on others all this while, even if without realizing it, then now is always a good time to change, especially if it involves the mental and emotional well-being of others.